Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Privacy Policy

Last Updated: 15/08/2024

Welcome to [Your Shop Name] on Etsy ("Shop," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Etsy shop or make a purchase.

1. Information We Collect

Personal Information: When you make a purchase, we collect information such as your name, email address, shipping address, and payment details.
Order Information: Details about the products you purchase and any communication related to your orders.
Cookies and Tracking: Etsy’s platform uses cookies and similar technologies to enhance your browsing experience. We may use these to gather information on how you interact with our shop.
2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Communicate with you about your orders, including confirmations and updates.
Improve our products and services.
Provide customer support.
3. How We Share Your Information

We do not sell or trade your personal information. We may share your information with:

Etsy: To process transactions and provide support.
Service Providers: Third-party vendors who assist with payment processing, shipping, and other necessary functions.
4. Data Security

We take reasonable measures to protect your personal information. However, no system is completely secure. We use Etsy’s secure platform for processing payments and handling transactions.

5. Your Choices

Access and Update: You can access and update your personal information through your Etsy account settings.
Opt-Out: You may opt out of promotional communications by following the instructions in the emails we send.
6. Data Retention

We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations.

7. Children's Privacy

Our Shop is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us through Etsy’s messaging system or at:

FamilyFirstGiftss
e.james303@gmail.com

Legal imprint